Contacts

Air Canada Contacts

Passenger inquiries

Please note that reservations, online booking and all passenger inquiries are managed by Air Canada.

Click here to visit Air Canada’s website for answers on the following topics:

• Reservations and booking a flight
• Flight status
• Check-in and boarding times
• Customer relations/Past travel support
• Refunds
• Baggage information
• Air Canada Accessibility Services
• Travelling with young children
• Unaccompanied minors
• Pets
• Cargo
• Community involvement/Sponsorships

Media Contacts

To send a message to our Media Relations team, please email media@flyjazz.ca.

Technical Support

Jazz website: If you are experiencing technical difficulties with the Jazz website, please let us know by sending an email to websupport@flyjazz.ca.

Jazz Careers: If you are experiencing difficulties with the Jazz Careers pages, please let us know by sending an email to taleosupport@flyjazz.ca.

Freight & Customs

For inquiries related to Jazz shipments, please contact freightandcustoms@flyjazz.ca.